Business Ethics: A Case Study Approach
Charging Back Up the Hill: Workplace Recovery After Mergers, Acquisitions and Downsizings
Raving Fans : Revolutionary Approach to Customer Service (One Minute Manager)
Steve Jobs
Foundation of Green IT: Consolidation, Virtualization, Efficiency, and ROI in the Data Center
Operating Model Canvas
Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4th Edition